Terms & Conditions

1. Introduction

Welcome to Dons Travels Sri Lanka. These Terms and Conditions govern your use of our website and services. By accessing our website or booking a tour with us, you agree to be bound by these Terms.

2. Company Information

Dons Travels Sri Lanka
Address: 70, 1st Lane, Gothami Road, Borella, Colombo 08, Sri Lanka
Email: info@donstravelssrilanka.com
Phone: +94 74 206 6175

3. Bookings and Payments

All bookings made through our website are subject to availability and acceptance by Dons Travels Sri Lanka. Payments are processed securely via our payment partner, Onepay. We accept payments in both Sri Lankan Rupees (LKR) and US Dollars (USD).

To confirm a booking, a deposit is required based on your package:

The balance payment must be made upon your arrival in Sri Lanka.

4. Cancellation and Refunds

Our cancellation and refund policies apply to all bookings. Please refer to our separate Refund Policy page for detailed information regarding cancellations, refunds, and applicable timelines.

5. Travel Documents and Insurance

It is the traveler's responsibility to ensure they have valid passports, visas, and necessary travel documents for entry into Sri Lanka. We strongly recommend comprehensive travel insurance covering personal injury, medical expenses, repatriation, and cancellation.

6. Liability

Dons Travels Sri Lanka shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or website, or arising out of any breach of these Terms. We act only as an agent for the providers of accommodation, transport, and other services.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Sri Lanka.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website and services following any changes constitutes acceptance of those changes.

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