At Dons Travels Sri Lanka, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or book our services.

1. Information We Collect

We may collect the following types of personal information:

Identity Data: Name, gender, passport details (if required for bookings).
Contact Data: Email address, phone number, billing address.
Transaction Data: Details about payments (processed securely via Onepay) and services you have purchased from us.
Technical Data: IP address, browser type, and interaction with our website.

2. How We Use Your Information

We use your data for the following purposes:

To process your bookings, arrange tours, and provide customer support.
To process payments via our secure payment gateway, Onepay.
To communicate with you regarding your itinerary, updates, and essential travel information.
To improve our website, services, and marketing efforts.

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share necessary information with trusted third-party service providers (such as hotels, transport providers, and our payment gateway Onepay) strictly for the purpose of fulfilling your booking requirements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and processed securely by Onepay.

5. Cookies

Our website may use "cookies" to enhance your user experience. You can choose to set your web browser to refuse cookies or alert you when cookies are being sent.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. If you wish to exercise these rights, please contact us at info@donstravelssrilanka.com.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Dons Travels Sri Lanka
70, 1st Lane, Gothami Road, Borella, Colombo 08, Sri Lanka
Email: info@donstravelssrilanka.com
Phone: +94 74 206 6175